Shipping , Handling & Refunds

Shipping & Handling

At Ride Together, our journey together extends beyond the road, reaching straight to your doorstep. We understand that anticipation is part of the adventure, and we're here to ensure that your wait is as rewarding as the ride itself. Our shipping times are carefully tailored to match the unique, custom nature of our apparel. Since we primarily operate on a print-on-demand basis, especially during our startup phase, we kindly ask for your patience as most orders may take up to 2-3 weeks to arrive. This timeframe allows us to maintain the high quality and personalization that our community deserves.

Processing your order is the first step in the journey. We strive to kickstart this process within 1-3 days of order placement. Our dedicated team works to ensure that your gear is prepared with the care and attention it warrants, ensuring that the spirit of Ride Together is reflected in every package that rolls out of our doors.

Returns & Refunds Policy

In the world of riding, sometimes the unexpected happens, and we at Ride Together understand that completely. While we ride on the principles of freedom and passion, we also stand by the quality and integrity of our products. Currently, we maintain a no-refunds policy. However, the road doesn't end here. If your order doesn't meet your expectations due to defects or issues, we're not just a brand; we're your riding companions ready to support and provide solutions. Please reach out to our support team with any concerns regarding your purchase. We're committed to swapping out any defective items and ensuring that your ride with us is nothing short of exceptional.

Your adventure is our priority, and we're here to ensure it's equipped with the right gear and the right support. Thank you for choosing to Ride Together. Together, let's keep the wheels of passion and freedom spinning.